Privacy
[01] Why this page existsPixel Juniper is a one-person photography studio in Nishioizumi, Nerima, run by Callum Padgett. Photographing people means handling a fair amount of personal information — names, faces, home addresses for family sessions, the odd medical note about a child who needs breaks. This page sets out, in plain language, what we hold, why we hold it and when it goes. It is written to satisfy Japan's Act on the Protection of Personal Information (APPI) and, more to the point, to satisfy the people in front of the camera.
[02] What we collect and where it comes fromThree things arrive with almost every booking. First, what you type into the enquiry form or send by email: your name, an email address, sometimes a phone number and a description of the shoot. Second, planning details agreed on the pre-shoot call: the location, the names of the people who will be photographed, timing, and anything that affects how we work (a wheelchair user in the group, a child who will not sit still after twenty minutes, a workplace where certain areas cannot be shown). Third, the photographs themselves, which are personal data in their own right because they show identifiable people. We do not buy data, scrape social profiles or ask for anything we do not need for the job.
[03] The photographsEvery session produces RAW files, a proof gallery and a set of final edited images. The RAW files stay on an encrypted drive in the studio and on one encrypted off-site backup for twelve months after delivery, then they are deleted unless you have asked us in writing to keep them longer. Proof galleries live on a password-protected hosting service; the password goes only to the person who booked, and the gallery is taken down ninety days after final delivery. Final files are yours under the usage licence that comes with them. We do not use facial recognition, we do not upload your images to any AI training service, and we strip location metadata from files before they leave the studio.
[04] Showing your images in our portfolioWe would like to show good work, but only with a yes. For brand and editorial shoots the licence document has a tick-box for portfolio use, and unticked means no. For family and portrait sessions we ask separately, by email, after you have seen the final images, and we never use photographs of children in our portfolio, on this website or on social media without written consent from a parent or guardian. If you change your mind later, tell us and the images come down within five working days.
[05] Community and documentary projectsDocumentary work in public spaces is handled differently. We photograph what is happening; we do not ask everyone in a street for a signature. But we do obtain releases from anyone who is the clear subject of an image before that image is published, and we honour a request not to be photographed on the spot. Organisations who commission community projects receive images under a licence that requires the same standard from them.
[06] How we use the informationEverything listed above is used to plan the shoot, do the shoot, deliver the images and invoice for the work. We keep your email so we can answer follow-up questions about licences or reprints, sometimes years later. We do not run a newsletter. We do not sell, rent or trade contact details, and we do not pass them to other photographers or agencies without asking you first.
[07] Who else handles itA small number of services touch your data because we cannot run a studio without them: an email provider, the gallery hosting service, an invoicing tool and a cloud backup. Each is bound by its own contract to process data only on our instructions. Some of these providers store data outside Japan; where that is the case we rely on the provider's contractual safeguards, as the APPI requires for cross-border transfers. No one in that chain is allowed to use your images or your details for their own purposes.
[09] Retention in one placeEnquiry emails that do not lead to a booking are deleted after six months. Booking correspondence, invoices and licence documents are kept for seven years because Japanese tax rules say so. RAW files: twelve months after delivery. Proof galleries: ninety days after final delivery. Portfolio images: for as long as you allow it. Releases signed by documentary subjects: for as long as the image is in use, plus three years.
[10] Your rights and how to use themUnder the APPI you can ask what personal data we hold about you, ask for it to be corrected, and ask for it to be deleted or for its use to be stopped. For photographs this includes asking us to remove an image from public display. Write to hello@pixeljuniper.com with enough detail for us to find the record; we may ask you to confirm it is really you before we send anything. We answer within ten working days and we do not charge for it.
[11] SecurityRAW files and backups are encrypted. The studio laptop is full-disk encrypted and locked when unattended. Email lives in an ordinary, access-protected mailbox that only Callum reads. If a breach ever affects your data we will tell you and, where required, the Personal Information Protection Commission, without unreasonable delay.
[12] Who is responsibleThe business operator for this site and for every shoot is Pixel Juniper, 5-9-9 Nishioizumi, Nerima, Tokyo 178-0065, Japan, telephone +81 3-6767-6707. Questions, complaints and access requests go to hello@pixeljuniper.com. This page was last revised on 7 September 2026; earlier versions are available on request.